Testing and Appointment FAQ
Do I need to make an appointment in order to be tested?
Appointments are strongly encouraged and take priority over walk-ins. We offer online appointment scheduling for individuals who like the ease of scheduling at a location, date, and time that is convenient for them. You can see which locations offer appointments by accessing our online scheduler. You also have the option of downloading our appointment scheduling app to your smartphone.
How do I get my lab test results?
You will receive an email notification when your lab test results are ready. You can log in and view the results on your Results page.
Note: If you are waiting for lab results in California or Pennsylvania, your lab results may be held for a period of time before they are released. This hold time is in place to comply with state-specific laws.
Arrive prepared for a smoother visit
If your doctor provided you with an order for a test, you will need to visit one of our more than 2,250 Patient Service Centers to have your specimen collected.
We’re here to help you have the best experience possible. Arriving prepared can help make your visit go smoothly. Check out special preparation details if your test requires fasting or you're bringing a child in for a lab visit.
Get a lab order
Get a lab order from your doctor
Your doctor may prescribe lab testing as part of your visit. Or you can request a specific lab test from your doctor. A lab order can be printed or digital. If your doctor doesn’t hand you a printed lab order, we recommend contacting them prior to your appointment to confirm that it was sent electronically.
Alternative option: Purchase your own test
Another option is to buy the test for yourself. It's a simple way to get the test you need, without a doctor's visit.
Find a location
Find a location near you
Our locator will help you find Patient Service Centers near you to get your testing done. The locator will show you multiple locations, their hours, contact information, and maps. Enter your starting address and you will get printable directions.
Can I request my own laboratory tests?
You can select and pay for lab tests here. Licensed professionals will provide clinical oversight of your lab testing, including ordering your selected tests, when appropriate. Then, have your specimen collected for the testing you purchased. We offer testing you can purchase for yourself, with physician oversight, as follows:
- Tests with an In-Person or In-Person at Drive-Thru option can be purchased in all states except Arizona, Alaska, and Hawaii, as well as Puerto Rico.
- Tests with an At-Home Kit option can be purchased in all states except Arizona, New York (with the exception of the COVID-19 Active Infection Test), Alaska, and Hawaii, as well as Puerto Rico.
Please note that New York residents may only purchase an at-home kit for a COVID-19 Active Infection Test. New York residents may not purchase any other at-home kits.
We strongly recommend that you share your test results with your doctor in order to make the best health decisions.