Payment Plan - Bankruptcy
Notification
We understand this is a difficult time. If you have filed a petition with the bankruptcy court, please provide us with the following information so that we can update your Affirm account:
- Full name
- Phone number
- Bankruptcy case number
- Chapter filed (Chapter 7, 11, or 13)
- Date of petition
Once we’ve received notification of your bankruptcy petition, we’ll include it in our next credit reporting update to credit reporting agencies and suspend collection attempts on any covered loans.
If you don’t have this information, we can look up your petition for you based on your full name, email and phone number.
We'll reach back out within 3-5 business days if we need additional information.
If you haven't filed for bankruptcy, please complete your bankruptcy petition first.
When you have the information listed above, contact us and we'll update your account.